I updated all my items 4 hours ago. This is the message I received.
“Just letting you know…
Your booth has been successfully updated! Your items will be searchable to buyers within the next few hours.”
Also, I put is ALL the atributes for my products, but they state incomplete.
Can anyone here submit advise? Thanks!
Angel
![]() |
Northeast_Pennants Reputation: 10 See Northeast_Pennants' booth |
Hi @Northeast_Pennants! Our developer team identified a slight change made on eBay’s side that resulted in us not being able to import all items as complete. We’ve since made the necessary adjustments on our end to fix the issue. Listings should now import successfully on your next import. If your importer is not schedule to run again automatically, we recommend initiating a new import.
Please let us know if you have any questions or run into any trouble while onboarding. Our team is always glad to assist at support @bonanza.com. Happy Selling!
![]() |
BonanzaSarah Reputation: 248 See BonanzaSarah's booth |
I have been having issues the past few months with this same issue. Some items import from eBay and others don’t or they import and put in the “Incomplete Items” section. Most of the time I will just click Edit for each of those items – scroll to the bottom and click Submit – this would make them Active without any changes or edits. This seemed to work for a while but now many are showing up as “Incomplete Items” because there is no price indicated for the item as it just shows $0.00. This isn’t a big deal when 5-10 items, I can Edit and put in a price by looking the item up in eBay and matching the listing that was imported. That was working good until today when I decided to let the Bonanza importer check and revise all items since I have changed prices on eBay for many items. Once the importer was done only 1/3 of the 6400 listings imported properly and the others went to “Incomplete Items” with no pricing. So, tried it again and now only almost 5700 of the items came back and placed in the “Incomplete Items”. I’ve reached out to CS several times with no fixes and no message back in almost 1 month. Not sure what to do other than doing full Import of Items and hopefully it will work to get the majority back in the Booth.
|
Bluestar_Diecast Reputation: 17 See Bluestar_Diecast's booth |
Viewed: 1083 times
Asked: over 2 years ago
Latest response: over 2 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
1 Comment